Cancellation policy
Subscription and Recurring Purchase Cancellations
If your purchase includes a subscription, membership, or any recurring billing option, you may cancel your subscription at any time before the next billing cycle to avoid future charges.
- Cancellations will take effect at the end of the current billing period.
- No partial refunds will be issued for unused portions of an active subscription period unless required by applicable law.
- Once a recurring charge has been processed, it cannot be reversed for the current billing cycle.
- Customers are responsible for canceling their subscription before the renewal date.
One-Time Purchases
One-time purchases are not subject to recurring billing and cannot be canceled once the order has been processed. Return and refund eligibility, if applicable, is governed by our Refund Policy.
How to Cancel or Change Your Order.
To request a cancellation or manage your subscription, please contact our support team at:
Email: support@luxswis.co
We will process your request as quickly as possible and provide confirmation once the cancellation has been completed.
By completing a purchase with Swiss Model Company, you acknowledge and agree to this cancellation policy.